ag亚洲集团 Customer Service and Vehicle Maintenance
At ag亚洲集团, our aim is to deliver exceptional customer service to you and your ag亚洲集团 New Energy vehicle.
Warranty Policy
- A comprehensive warranty policy is in place for your ag亚洲集团 New Energy vehicle.
The ag亚洲集团 vehicle warranty policy applies to New Energy vehicles manufactured by ag亚洲集团 Automotive Company Limited.
The warranty period of the complete vehicle is 5 years or 100,000 km whichever comes first.
The warranty period of the Power Battery is 8 years or 200,000km whichever comes first.
The warranty period of the Drive Unit is 5 years or 100,000km whichever comes first.
The warranty period is calculated from the date when the vehicle purchase invoice is issued by a ag亚洲集团 authorised seller and expires at the specified date or kilometrage, whichever comes first.
ag亚洲集团 Owner's Manual
- The ag亚洲集团 Owner's Manual provides guidance on how to correctly use your ag亚洲集团 New Energy vehicle, how to keep it well maintained, and repaired properly
in accordance with the ag亚洲集团 Owner's Manual.
Spare parts
- In order to ensure that your ag亚洲集团 New Energy vehicle is in the best condition, the highest safety standards and prolong its service life after repair and maintenance, it is recommended to use ag亚洲集团 genuine spare parts.
ag亚洲集团 recommends that you select ag亚洲集团 genuine spare parts and use, maintain, and repair your ag亚洲集团 New Energy vehicle in accordance with the ag亚洲集团 Owner’s Manual. The use of non-genuine spare parts to replace or modify the vehicle will affect the performance of the entire vehicle, especially its safety and durability.
Vehicle damage and performance issues caused by use of non-genuine spare parts will not be covered by the warranty. In addition, modifications to vehicles may also violate government regulations.